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In January 2025, co-founder Shailesh Kumar Davey succeeded Sridhar Vembu as group CEO, while Vembu transitioned to the role of chief scientist to focus on research and development.[{{cite news|url=https://www.business-standard.com/companies/news/sridhar-vembu-steps-down-as-zoho-ceo-shailesh-kumar-davey-to-succeed-125012701252_1.html|title=Sridhar Vembu steps down as Zoho CEO; Shailesh Kumar Davey to succeed|work=Business Standard|date=27 January 2025|access-date=20 March 2026}}] In January 2026, Zoho launched Zoho ERP, an [[enterprise resource planning]] product developed at its Kumbakonam, Tamil Nadu office.[{{cite news|url=https://thefederal.com/category/business/zoho-launches-made-in-india-erp-solution-from-kumbakonam-226620|title=Zoho launches made-in-India ERP solution from Kumbakonam|work=The Federal|date=January 2026|access-date=20 March 2026}}] The same month, the company opened its first data centres in the [[United Arab Emirates]], in [[Dubai]] and [[Abu Dhabi]].{{cn|date=April 2026}} |
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In January 2025, co-founder Shailesh Kumar Davey succeeded Sridhar Vembu as group CEO, while Vembu transitioned to the role of chief scientist to focus on research and development.[{{cite news|url=https://www.business-standard.com/companies/news/sridhar-vembu-steps-down-as-zoho-ceo-shailesh-kumar-davey-to-succeed-125012701252_1.html|title=Sridhar Vembu steps down as Zoho CEO; Shailesh Kumar Davey to succeed|work=Business Standard|date=27 January 2025|access-date=20 March 2026}}] In January 2026, Zoho launched Zoho ERP, an [[enterprise resource planning]] product developed at its Kumbakonam, Tamil Nadu office.[{{cite news|url=https://thefederal.com/category/business/zoho-launches-made-in-india-erp-solution-from-kumbakonam-226620|title=Zoho launches made-in-India ERP solution from Kumbakonam|work=The Federal|date=January 2026|access-date=20 March 2026}}] The same month, the company opened its first data centres in the [[United Arab Emirates]], in [[Dubai]] and [[Abu Dhabi]].{{cn|date=April 2026}} |
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Zoho has been criticised for multiple security issues.[{{Cite web |last=Moglen |first=Mishi Choudhary,Eben |date=2025-10-28 |title=Zoho Had a Chance to Change India’s Tech Future. It Didn’t |url=https://www.thequint.com/opinion/zoho-deal-digital-india-security-concerns-what-went-wrong |access-date=2026-02-25 |website=TheQuint |language=en}}][{{Cite news |last=Sidhu |first=K.B.S. |date=2025-10-08 |title=Zoho is no Signal. India must not put Swadeshi before security |url=https://theprint.in/opinion/zoho-signal-india-swadeshi-security/2759574/ |work=The Print}}] In 2021, hackers exploited vulnerabilities in a [[Password manager|password management]] and [[single sign-on]] system provided by Zoho's ManageEngine ADSelfService Plus.[{{Cite web |last=Glover |first=Claudia |date=2021-11-08 |title=Zoho hack: Here's what businesses need to know about the major breach |url=https://www.techmonitor.ai/technology/cybersecurity/zoho-hack-emmisary-panda-apt-china |access-date=2026-02-25 |website=Tech Monitor |language=en-US}}] In January 2022, the vulnerability was used to target the [[International Committee of the Red Cross]] (ICRC) and data of 515,000 people was [[Data breach|compromised]], with the ICRC admitting that it did not apply a [[security patch]] released by Zoho in September 2021.[{{Cite web |last=Bagwe |first=Mihir |date=2022-02-16 |title=Unpatched Zoho Bug Exploited in Red Cross Attack |url=https://www.bankinfosecurity.com/unpatched-zoho-bug-exploited-in-red-cross-attack-a-18523 |access-date=2026-02-25 |website=www.bankinfosecurity.com |language=en}}] |
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In 2025, an [[SQL injection]] vulnerability allowed attackers to run unauthenticated SQL queries, potentially giving access to sensitive information in databases hosted by Zoho.[{{Cite web |last=AnuPriya |date=2025-11-14 |title=Critical Zoho Analytics Plus Flaw Allows Attackers to Run Arbitrary SQL Queries |url=https://cyberpress.org/zoho-analytics-plus-flaw/ |access-date=2026-02-25 |website=Cyber Security News |language=en-US}}] The same year, Zoho's messaging app, [[Arattai]] was criticised for lacking [[end-to-end encryption]] for chats.[{{Cite web |title=Security blind spot: Zoho Arattai's missing end-to-end encryption for chats |url=https://www.storyboard18.com/digital/security-blind-spot-zoho-arattais-missing-end-to-end-encryption-for-chats-81995.htm |access-date=2026-02-25 |website=www.storyboard18.com |language=en}}] |
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In February 2026, a North Korean group released tools that use a backdoor to Zoho WorkDrive to deploy malware.[{{Cite web |last=Lakshmanan |first=Ravie |date=2026-02-27 |title=ScarCruft Uses Zoho WorkDrive and USB Malware to Breach Air-Gapped Networks |url=http://thehackernews.com/2026/02/scarcruft-uses-zoho-workdrive-and-usb.html |access-date=2026-04-10 |website=[[Hacker News]] |language=en}}] |
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== Digital sovereignty == |
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== Digital sovereignty == |
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Zoho presents their "home-grown" business as supporting Indian [[Technological sovereignty|digital sovereignty]],[{{Cite news |last=Latin Trade Staff |date=2025-12-21 |title=Is your nation really sovereign? Do you know where your country’s digital borders are?An interview with ZohoCorp |url=https://latintrade.com/2025/12/21/is-your-nation-really-sovereign-do-you-know-where-your-countrys-digital-borders-arean-interview-with-zohocorp/ |work=Latin Trade}}] both through the government's use of Zoho Mail and Zoho Workplace, and through their messaging app [[Arattai]], which is presented as "India's [[WhatsApp]]".[{{Cite news |date=2025-10-03 |title=Zoho bets on data sovereignty, ad-free model to scale as ministers rally behind local tech |url=https://economictimes.indiatimes.com/tech/technology/zoho-bets-on-data-sovereignty-ad-free-model-to-scale-as-ministers-rally-behind-local-tech/articleshow/124278140.cms?from=mdr |access-date=2026-02-25 |work=The Economic Times |issn=0013-0389}}] In April 2026, the company also promoted a new data centre in the UK as improving British digital sovereignty.[{{Cite web |last=Jackson |first=Amber |date=2026-04-08 |title=Zoho unveils UK data centre in digital sovereignty bid |url=https://capacityglobal.com/news/zoho-uk-announce-data-centre-amid-country-growth/ |access-date=2026-04-10 |website=Capacity |language=en-US}}] |
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Zoho presents their "home-grown" business as supporting Indian [[Technological sovereignty|digital sovereignty]],[{{Cite news |last=Latin Trade Staff |date=2025-12-21 |title=Is your nation really sovereign? Do you know where your country’s digital borders are?An interview with ZohoCorp |url=https://latintrade.com/2025/12/21/is-your-nation-really-sovereign-do-you-know-where-your-countrys-digital-borders-arean-interview-with-zohocorp/ |work=Latin Trade}}] both through the government's use of Zoho Mail and Zoho Workplace, and through their messaging app [[Arattai]], which is presented as "India's [[WhatsApp]]".[{{Cite news |date=2025-10-03 |title=Zoho bets on data sovereignty, ad-free model to scale as ministers rally behind local tech |url=https://economictimes.indiatimes.com/tech/technology/zoho-bets-on-data-sovereignty-ad-free-model-to-scale-as-ministers-rally-behind-local-tech/articleshow/124278140.cms?from=mdr |access-date=2026-02-25 |work=The Economic Times |issn=0013-0389}}] In April 2026, the company also promoted a new data centre in the UK as improving British digital sovereignty.[{{Cite web |last=Jackson |first=Amber |date=2026-04-08 |title=Zoho unveils UK data centre in digital sovereignty bid |url=https://capacityglobal.com/news/zoho-uk-announce-data-centre-amid-country-growth/ |access-date=2026-04-10 |website=Capacity |language=en-US}}] |
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There has been some controversy over whether Zoho genuinely offers digital sovereignty, and concerns that it is a private company and it has had multiple security issues.[>{{Cite ]web |last=Moglen |first=Mishi Choudhary,Eben |date=2025-10-28 |title=Zoho Had a Chance to Change India’s Tech Future. It Didn’t |url=https://www.thequint.com/opinion/zoho-deal-digital-india-security-concerns-what-went-wrong |access-date=2026-02-25 |website=TheQuint |language=en}}>[>{{Cite] news |last=Sidhu |first=K.B.S. |date=2025-10-08 |title=Zoho is no Signal. India must not put Swadeshi before security |url=https://theprint.in/opinion/zoho-signal-india-swadeshi-security/2759574/ |work=The Print}}> {{clarify span|Rather than being "a simple tech upgrade," an opinion writer in ''The Wire'' wrote, the switch was "a fundamental policy decision that surrenders a core sovereign function to a commercial entity".|reason=What "switch" or "upgrade" is this supposed to be?|date=April 2026}}[{{Cite web |last=Kumar |first=Arun |date=2025-10-25 |title=Digital Sovereignty or Surrender? Modi Govt's Zoho Shift is a Troubling Step Backwards |url=https://thewire.in/tech/digital-sovereignty-or-surrender-modi-govts-zoho-shift-is-a-troubling-step-backwards |access-date=2026-04-10 |website=[[The Wire (India)|The Wire]] |language=en}}] ''[[The Hindu]]'' wrote that a "senior official says Zoho’s suite has been activated to ensure that government employees do not use [[Open-source software|open source applications]]." |
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There has been some controversy over whether Zoho genuinely offers digital sovereignty, and concerns that it is a private company and it has had multiple security issues.[{{Cite web |last=Kumar |first=Arun |date=2025-10-25 |title=Digital Sovereignty or Surrender? Modi Govt's Zoho Shift is a Troubling Step Backwards |url=https://thewire.in/tech/digital-sovereignty-or-surrender-modi-govts-zoho-shift-is-a-troubling-step-backwards |access-date=2026-04-10 |website=[[The Wire (India)|The Wire]] |language=en}}] ''[[The Hindu]]'' wrote that a "senior official says Zoho’s suite has been activated to ensure that government employees do not use [[Open-source software|open source applications]]." |
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==Products== |
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==Products== |
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[[File:Davis 20180806 152844.jpg|thumb|Zoho One train wrap on the [[Chicago Transit Authority|CTA]]'s [[5000-series (CTA)|5000-series]] railcar in Chicago]] |
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[[File:Davis 20180806 152844.jpg|thumb|Zoho One train wrap on the [[Chicago Transit Authority|CTA]]'s [[5000-series (CTA)|5000-series]] railcar in Chicago]] |
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In 2025, Zoho launched Zoho Pay, a [[Unified Payments Interface|UPI]]-based payments and money transfer application integrated with its messaging platform Arattai and available as a standalone mobile app in India.[{{Cite web |last=Tech |first=India Today |date=2025-10-23 |title=Zoho UPI app launch: What you need to know about Zoho Pay |url=https://www.indiatoday.in/technology/news/story/zoho-pay-upi-app-launch-details-2807297-2025-10-23 |access-date=2025-10-26 |website=India Today |language=en}}][{{Cite web |date=2025-10-22 |title=After Arattai, Zoho Pay UPI app to compete with PhonePe, Paytm, Google Pay: Here’s what you need to know |url=https://www.financialexpress.com/life/technology-after-arattai-zoho-pay-upi-app-to-compete-with-phonepe-paytm-google-pay-heres-what-you-need-to-know-4018416/ |access-date=2025-10-26 |website=FE Tech Bytes |language=en}}][{{Cite web |date=2025-10-24 |title=Indian man who’s challenging WhatsApp, now takes up new UPI project to fight Paytm, PhonePe… |url=https://www.hindustantimes.com/technology/indian-man-who-s-challenging-whatsapp-now-takes-up-new-upi-project-to-fight-paytm-phonepe-101761279502404.html |access-date=2025-10-26 |website=Hindustan Times |language=en}}] |
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In 2025, Zoho launched Zoho Pay, a [[Unified Payments Interface|UPI]]-based payments and money transfer application integrated with its messaging platform Arattai and available as a standalone mobile app in India.[{{Cite web |last=Tech |first=India Today |date=2025-10-23 |title=Zoho UPI app launch: What you need to know about Zoho Pay |url=https://www.indiatoday.in/technology/news/story/zoho-pay-upi-app-launch-details-2807297-2025-10-23 |access-date=2025-10-26 |website=India Today |language=en}}][{{Cite web |date=2025-10-22 |title=After Arattai, Zoho Pay UPI app to compete with PhonePe, Paytm, Google Pay: Here’s what you need to know |url=https://www.financialexpress.com/life/technology-after-arattai-zoho-pay-upi-app-to-compete-with-phonepe-paytm-google-pay-heres-what-you-need-to-know-4018416/ |access-date=2025-10-26 |website=FE Tech Bytes |language=en}}][{{Cite web |date=2025-10-24 |title=Indian man who’s challenging WhatsApp, now takes up new UPI project to fight Paytm, PhonePe… |url=https://www.hindustantimes.com/technology/indian-man-who-s-challenging-whatsapp-now-takes-up-new-upi-project-to-fight-paytm-phonepe-101761279502404.html |access-date=2025-10-26 |website=Hindustan Times |language=en}}] |
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Zoho's messaging app, [[Arattai]] was criticised for lacking [[end-to-end encryption]] for chats.[{{Cite web |title=Security blind spot: Zoho Arattai's missing end-to-end encryption for chats |url=https://www.storyboard18.com/digital/security-blind-spot-zoho-arattais-missing-end-to-end-encryption-for-chats-81995.htm |access-date=2026-02-25 |website=www.storyboard18.com |language=en}}] However, it is live[{{Cite web |url=https://help.arattai.in/portal/en/kb/articles/end-to-end-encryption |access-date=2026-04-24 |website=help.arattai.in}}] for chats now. |
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==Locations== |
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==Locations== |
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