Cut information cited only to "advertisement feature" on ChannelPro and "Canvas Business Model" website that has a big disclaimer at the bottom; add balanced information from Gartner report
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'''Kaseya Limited''' ({{IPAc-en|k|ə|ˈ|s|eɪ|.|ə}} {{respell|kə|SAY|ə}}) (commonly known as Kaseya) is an information technology company headquartered in [[Miami]]. Kaseya develops software for [[network monitoring]], [[system monitor]]ing, and other [[information technology]] applications, working primarily with managed service providers (MSPs) and internal IT departments. It is majority-owned by [[Insight Partners]] and owns the [[naming rights]] to the Miami Heat arena, [[Kaseya Center]]. Kaseya was estimated to be valued at nearly $12 billion in April 2023[{{Cite news | url=https://www.miamiherald.com/news/local/community/miami-dade/article273917655.html | title=After FTX meltdown, county has $117 million solution in Kaseya Center as Heat's home | work=[[Miami Herald]] | date=April 4, 2023 | url-access=subscription]}} and serves over 50,000 global customers.[{{Cite web |last= |date=2025-07-24 |title=What is Brief History of Kaseya Company? |url=https://canvasbusinessmodel.com/blogs/brief-history/kaseya-brief-history |access-date=2026-02-10 |website=Canvas Business Model |language=en}}] |
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'''Kaseya Limited''' ({{IPAc-en|k|ə|ˈ|s|eɪ|.|ə}} {{respell|kə|SAY|ə}}) (commonly known as Kaseya) is an information technology company headquartered in [[Miami]]. Kaseya develops software for [[network monitoring]], [[system monitor]]ing, and other [[information technology]] applications, working primarily with managed service providers (MSPs) and internal IT departments. It is majority-owned by [[Insight Partners]] and owns the [[naming rights]] to the Miami Heat arena, [[Kaseya Center]]. Kaseya was estimated to be valued at nearly $12 billion in April 2023.[{{Cite news | url=https://www.miamiherald.com/news/local/community/miami-dade/article273917655.html | title=After FTX meltdown, county has $117 million solution in Kaseya Center as Heat's home | work=[[Miami Herald]] | date=April 4, 2023 | url-access=subscription}}] |
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==History== |
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==History== |
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Kaseya was founded in 2000 in California by Mark Sutherland and Paul Wong, who previously worked together on a project for the [[National Security Agency]].[{{Cite news | url=https://apnews.com/article/europe-business-technology-hacking-db3e5f615629bb225259efaf7fdf378c | title=Firm hacked to spread ransomware had previous security flaws | first=MATT | last=O’BRIEN | work=[[Associated Press]] | date=July 13, 2021}}] In 2003, Gerald Blackie joined the company as its CEO.[{{cite news | url=https://www.crn.com/slide-shows/channel-programs/240155304/50-cool-tools-for-solution-providers | title=50 Cool Tools For Solution Providers | first=STEVEN | last=BURKE | work=[[CRN (magazine)|CRN]] | date=May 21, 2013}}] |
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Kaseya was founded in 2000 in California by Mark Sutherland and Paul Wong, who previously worked together on a project for the [[National Security Agency]].[{{Cite news | url=https://apnews.com/article/europe-business-technology-hacking-db3e5f615629bb225259efaf7fdf378c | title=Firm hacked to spread ransomware had previous security flaws | first=MATT | last=O’BRIEN | work=[[Associated Press]] | date=July 13, 2021}}] In 2003, Gerald Blackie joined the company as its CEO.[{{cite news | url=https://www.crn.com/slide-shows/channel-programs/240155304/50-cool-tools-for-solution-providers | title=50 Cool Tools For Solution Providers | first=STEVEN | last=BURKE | work=[[CRN (magazine)|CRN]] | date=May 21, 2013}}] |
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In 2012, Gartner praised Kaseya for its SaaS approach to inventory and patch management, mobile device management, and its PC backup, system performance monitoring, and other extensions.[{{Cite web |title=Gartner Magic Quadrant & Client Management Tools: Worth A Look? |url=https://www.channelfutures.com/regulation-compliance/gartner-magic-quadrant-client-management-tools-worth-a-look- |access-date= |website=Channel Futures |language=en}}] |
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In 2012, Gartner praised Kaseya for its SaaS approach to inventory and patch management, mobile device management, and its PC backup, system performance monitoring, and other extensions. name=":15">{{Cite web |title=Gartner Magic Quadrant & Client Management Tools: Worth A Look? |url=https://www.channelfutures.com/regulation-compliance/gartner-magic-quadrant-client-management-tools-worth-a-look- |access-date= |website=Channel Futures |language=en|date=February 8, 2012}}> The same report cautioned about "Immature Mac management capabilities; lack of application virtualization support (Microsoft App-V and VMware ThinApp) and potentially weak reporting capabilities."[>] |
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=== 2013–2015: Investment and leadership changes === |
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=== 2013–2015: Investment and leadership changes === |
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=== Kaseya 365 === |
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=== Kaseya 365 === |
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In the spring of 2024, Kaseya released a new product, Kaseya 365, a subscription-based platform for MSPs that is a bundle of Kaseya’s MSP offerings.[{{Cite web |last=Hutton |first=Christopher |date=29 April 2025 |title=Kaseya Expands 365 Platform to Ops Market at Connect |url=https://www.channelfutures.com/backup/kaseya-expands-365-platform-ops-market-connect |access-date=6 November 2025 |website=Channel Futures}}] 365 allows MSPs to secure, manage, back up, and automate IT environments.[>][{{Cite news |date=2025-06-20 |title=IT management and security in the modern age: Moving away from fragmentation towards seamless success |url=https://www.itpro.com/security/it-management-and-security-in-the-modern-age-moving-away-from-fragmentation-towards-seamless-success?utm_source=chatgpt.com |access-date=2025-11-25 |work=ChannelPro |language=en}}> ] |
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In the spring of 2024, Kaseya released a new product, Kaseya 365, a subscription-based platform for MSPs that is a bundle of Kaseya’s MSP offerings.[{{Cite web |last=Hutton |first=Christopher |date=29 April 2025 |title=Kaseya Expands 365 Platform to Ops Market at Connect |url=https://www.channelfutures.com/backup/kaseya-expands-365-platform-ops-market-connect |access-date=6 November 2025 |website=Channel Futures}}] 365 allows MSPs to secure, manage, back up, and automate IT environments. |
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There are three Kaseya 365 offerings: |
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There are three Kaseya 365 offerings: |
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* IT risk management: Software for vulnerability scanning,[{{Cite web |last=Davis |first=Jessica C. |date=2024-04-30 |title=MSPs Become the Front Line of Cybersecurity |url=https://www.channele2e.com/news/msps-become-the-front-line-of-cybersecurity |access-date=2026-01-05 |website=ChannelE2E |language=en}}] network assessments,[{{Cite web |last=Panettieri |first=Joe |date=2020-09-03 |title=Kaseya's Potential IPO: Call It A Milestone, Not An Exit - |url=https://www.channele2e.com/news/kaseyas-potential-ipo-call-it-a-milestone-note-an-exit |access-date=2026-01-21 |website=ChannelE2E |language=}}] penetration testing (also known as pen testing),[{{Cite web |title=Kaseya Intros Compliance Manager GRC to Address Compliance Woes |url=https://www.channelfutures.com/channel-business/kaseya-launches-compliance-manager-grc-to-address-compliance-woes |access-date=2026-01-05 |website=Channel Futures |language=en}}] |
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* IT risk management: Software for vulnerability scanning,[{{Cite web |last=Davis |first=Jessica C. |date=2024-04-30 |title=MSPs Become the Front Line of Cybersecurity |url=https://www.channele2e.com/news/msps-become-the-front-line-of-cybersecurity |access-date=2026-01-05 |website=ChannelE2E |language=en}}] network assessments,[{{Cite web |last=Panettieri |first=Joe |date=2020-09-03 |title=Kaseya's Potential IPO: Call It A Milestone, Not An Exit - |url=https://www.channele2e.com/news/kaseyas-potential-ipo-call-it-a-milestone-note-an-exit |access-date=2026-01-21 |website=ChannelE2E |language=}}] penetration testing (also known as pen testing),[{{Cite web |title=Kaseya Intros Compliance Manager GRC to Address Compliance Woes |url=https://www.channelfutures.com/channel-business/kaseya-launches-compliance-manager-grc-to-address-compliance-woes |access-date=2026-01-05 |website=Channel Futures |language=en}}] |
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* Networking: Monitoring and managing network performance and reliability, including providing Wi-Fi access points,[{{Cite web |last=Kobialka |first=Dan |date=2023-01-24 |title=Datto Releases Cloud-Managed Ethernet Switches, Remote Access Solutions for MSPs - |url=https://www.msspalert.com/news/datto-releases-cloud-managed-ethernet-switches-remote-access-solutions-for-msps |access-date=2026-01-15 |website=MSSP Alert |language=en}}] network switches,[{{Cite web |last=Freeman |first=Rich |date=2017-06-07 |title=Datto Adding Power Distribution Unit and RMM Integration to its Networking Product Line |url=https://www.channelpronetwork.com/2017/06/06/datto-adding-power-distribution-unit-and-rmm-integration-to-its-networking-product-line/ |access-date=2026-01-15 |website=The ChannelPro Network |language=en-US}}][{{Cite web |last=Panettieri |first=Joe |date=2022-06-25 |title=Datto CTO Robert Petrocelli Exits Amid Sale to Kaseya - |url=https://www.channele2e.com/news/datto-cto-robert-petrocelli-exits-amid-sale-to-kaseya |access-date=2026-01-15 |website=ChannelE2E |language=en}}] secure access service edge (SASE),[{{Cite web |last=Fairfield |first=C.J. |date=15 September 2022 |title=Kaseya Exec: Our Security Products Will Make Life Easier For MSPs |url=https://www.crn.com/news/security/kaseya-exec-our-security-products-will-make-life-easier-for-msps |website=CRN}}] and network operations center services. |
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* Networking: Monitoring and managing network performance and reliability, including providing Wi-Fi access points,[{{Cite web |last=Kobialka |first=Dan |date=2023-01-24 |title=Datto Releases Cloud-Managed Ethernet Switches, Remote Access Solutions for MSPs - |url=https://www.msspalert.com/news/datto-releases-cloud-managed-ethernet-switches-remote-access-solutions-for-msps |access-date=2026-01-15 |website=MSSP Alert |language=en}}] network switches,[{{Cite web |last=Freeman |first=Rich |date=2017-06-07 |title=Datto Adding Power Distribution Unit and RMM Integration to its Networking Product Line |url=https://www.channelpronetwork.com/2017/06/06/datto-adding-power-distribution-unit-and-rmm-integration-to-its-networking-product-line/ |access-date=2026-01-15 |website=The ChannelPro Network |language=en-US}}][{{Cite web |last=Panettieri |first=Joe |date=2022-06-25 |title=Datto CTO Robert Petrocelli Exits Amid Sale to Kaseya - |url=https://www.channele2e.com/news/datto-cto-robert-petrocelli-exits-amid-sale-to-kaseya |access-date=2026-01-15 |website=ChannelE2E |language=en}}] secure access service edge (SASE),[{{Cite web |last=Fairfield |first=C.J. |date=15 September 2022 |title=Kaseya Exec: Our Security Products Will Make Life Easier For MSPs |url=https://www.crn.com/news/security/kaseya-exec-our-security-products-will-make-life-easier-for-msps |website=CRN}}] and network operations center services. |
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A few of the unified offerings within 365 include: |
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* Datto’s Endpoint Backup, Remote Monitoring and Management (RMM) product |
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* Datto’s Endpoint Detection and Response (EDR) product |
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* Kaseya’s virtual systems administrator (VSA) |
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* Graphus, an automated phishing defense tool |
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* BullPhish ID, Kaseya’s cybersecurity awareness training product |
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* SaaS Alerts, which automatically severs compromised accounts from business apps |
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* Dark Web ID, which searches for leaked business credential and personal information |
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* BMS, IT Glue, and Autotask which use automation and AI to support IT and back-office staff |
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==Security issues== |
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==Security issues== |
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In 2015, Kaseya fixed a directory traversal vulnerability in their remote access tool.[{{Cite web |title=CERT/CC Vulnerability Note VU#919604 |url=https://www.kb.cert.org/vuls/id/919604 |access-date=2024-10-12 |website=www.kb.cert.org}}] The same bug was present in the company's support website for a further six years.[{{Cite web |date=2021-07-08 |title=Kaseya Left Customer Portal Vulnerable to 2015 Flaw in its Own Software – Krebs on Security |url=https://krebsonsecurity.com/2021/07/kaseya-left-customer-portal-vulnerable-to-2015-flaw-in-its-own-software/ |access-date=2024-10-12 |language=en-US}}] |
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In 2015, Kaseya fixed a directory traversal vulnerability in their remote access tool.[{{Cite web |title=CERT/CC Vulnerability Note VU#919604 |url=https://www.kb.cert.org/vuls/id/919604 |access-date=2024-10-12 |website=www.kb.cert.org}}] The same bug was present in the company's support website for a further six years.[{{Cite web |date=2021-07-08 |title=Kaseya Left Customer Portal Vulnerable to 2015 Flaw in its Own Software – Krebs on Security |url=https://krebsonsecurity.com/2021/07/kaseya-left-customer-portal-vulnerable-to-2015-flaw-in-its-own-software/ |access-date=2024-10-12 |language=en-US}}] |
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